About GraneCopa - UK Water Delivery Excellence

Our Story

Founded in 2014, GraneCopa began as a small family business with a simple mission: to provide reliable, high-quality water delivery services to country house owners across the United Kingdom.

Our founder, James Mitchell, understood the unique challenges faced by rural property owners when it came to maintaining consistent, clean water supply. After experiencing water supply issues at his own country estate in the Cotswolds, James recognized the need for a professional, dedicated water delivery service.

What started as a local service has grown into one of the UK's most trusted water delivery companies, serving over 500 properties across England, Scotland, and Wales. Despite our growth, we maintain the personal touch and attention to detail that has always defined our service.

Today, GraneCopa is synonymous with reliability, quality, and exceptional customer service in the water delivery industry.

Our Mission & Values

Guiding principles that drive everything we do

Quality First

We never compromise on the quality of our water or service. Every drop is tested and every delivery is executed with precision.

Reliability

Our customers depend on us, and we take that responsibility seriously. Consistent, on-time delivery is our promise.

Sustainability

We're committed to environmental responsibility through efficient delivery routes and sustainable water sourcing practices.

Our Goals

Customer Excellence

To maintain our position as the UK's premier water delivery service by consistently exceeding customer expectations and maintaining the highest standards of service quality.

Geographic Expansion

To extend our reliable service to reach more rural communities across the UK, ensuring no country property is left without access to premium water delivery.

Innovation & Technology

To continuously invest in new technologies and delivery methods that improve efficiency, reduce environmental impact, and enhance customer experience.

Community Partnership

To build lasting relationships with local communities and support rural development through reliable infrastructure services.

Our Achievements

Milestones that mark our journey of excellence

500+

Properties Served

Successfully serving over 500 country properties across the UK with consistent, reliable water delivery services.

99.9%

On-Time Delivery Rate

Maintaining an exceptional delivery record with 99.9% of all deliveries completed on schedule.

10+

Years of Excellence

Over a decade of continuous service improvement and customer satisfaction in the water delivery industry.

Counties Covered

Extensive coverage across 50 counties in England, Scotland, and Wales, bringing water to remote locations.

24/7

Customer Support

Round-the-clock customer service ensuring help is always available when you need it most.

98%

Customer Retention

Exceptional customer loyalty with 98% of clients continuing to use our services year after year.

Quality Assurance

At GraneCopa, quality isn't just a promise—it's our guarantee. Every drop of water we deliver undergoes rigorous testing and quality control processes.

Source Water Testing

All source water is tested for purity, mineral content, and safety before entering our supply chain.

Regular Laboratory Analysis

Independent laboratory testing ensures our water meets and exceeds UK drinking water standards.

Transport Safety

Our delivery vehicles and containers are regularly sanitized and maintained to preserve water quality.

Certification

Fully certified and compliant with all UK water safety regulations and industry standards.