Cookie Policy
Last updated: December 2024
This Cookie Policy explains how GraneCopa ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at granecopa.com (the "Website").
This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
Cookies may be set by the website you are visiting ("first-party cookies") or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third-party cookies").
2. Why We Use Cookies
We use cookies for several important reasons:
- Essential functionality: Some cookies are essential for our website to function properly
- Performance improvement: Help us understand how visitors use our website so we can improve it
- User experience: Remember your preferences and settings
- Communication: Enable certain features like contact forms
- Analytics: Help us analyze website traffic and usage patterns
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They cannot be switched off in our systems and are usually only set in response to actions you take, such as setting your privacy preferences or filling in forms.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve how our website works.
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
3.4 Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third party's website for more information.
Third-Party Services We Use:
- Google Analytics: For website analytics and performance measurement
- Social Media Plugins: For social sharing functionality
- Map Services: For displaying location information
5. Managing Your Cookie Preferences
5.1 Cookie Consent Manager
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your cookie preferences
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
5.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from particular sites
- Block all cookies from being set
- Delete all cookies when you close your browser
5.3 Browser Instructions
Google Chrome
Settings > Privacy and Security > Cookies and other site data
Firefox
Options > Privacy & Security > Cookies and Site Data
Safari
Preferences > Privacy > Manage Website Data
Microsoft Edge
Settings > Cookies and site permissions > Cookies and site data
6. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly:
- Contact forms may not work correctly
- Your preferences won't be remembered
- Some pages may load more slowly
- You may see the cookie banner on every visit
Strictly necessary cookies cannot be disabled as they are essential for the website to function.
7. Cookie Retention
Different cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period or until you delete them
We regularly review and delete old cookies to ensure we only keep what's necessary.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in the cookies we use
- Changes in applicable laws
- New features on our website
- Feedback from users
When we make changes, we will update the "last updated" date at the top of this page. For significant changes, we may provide additional notice on our website or via email.
9. Your Rights
Under UK data protection law, you have rights regarding cookies and tracking technologies:
- Right to be informed about cookies before they are placed
- Right to refuse non-essential cookies
- Right to withdraw consent at any time
- Right to access information about what cookies collect
10. Useful Resources
For more information about cookies and online privacy:
- Information Commissioner's Office (ICO): ico.org.uk
- About Cookies: aboutcookies.org
- All About Cookies: allaboutcookies.org
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
GraneCopa Water Delivery
45 King's Road, Chelsea
London SW3 4ND
United Kingdom
Email: [email protected]
Phone: +44 20 7946 0958