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Get In Touch

Prefer to speak with us directly? We're here to help.

Phone

Phone

+44 20 7946 0958

Mon-Fri: 8:00 AM - 6:00 PM
Emergency: 24/7
Email

Email

[email protected]

Response within 24 hours
Location

Office

45 King's Road, Chelsea
London SW3 4ND
United Kingdom

By appointment only

Emergency Service

For urgent water delivery needs outside business hours, call our emergency line. A service fee may apply for emergency deliveries.

Emergency Contact

Our Service Areas

We deliver to country properties across the United Kingdom

England

  • Cotswolds & Gloucestershire
  • Lake District & Cumbria
  • Yorkshire Dales
  • Norfolk & Suffolk
  • Devon & Cornwall
  • Northumberland

Scotland

  • Scottish Highlands
  • Borders Region
  • Dumfries & Galloway
  • Rural Aberdeenshire
  • Perthshire
  • Isle of Skye

Wales

  • Snowdonia National Park
  • Brecon Beacons
  • Pembrokeshire
  • Mid Wales countryside
  • Anglesey
  • Monmouthshire

Don't see your area listed? Contact us anyway - we're always expanding our service coverage and may be able to help.

Frequently Asked Questions

Quick answers to common questions

How quickly can you deliver?

Standard deliveries are scheduled within 1-2 weeks. For urgent needs, we offer same-day or next-day emergency delivery service to most areas.

What are your delivery charges?

Delivery charges start from £15 for standard scheduled deliveries. Emergency deliveries start from £45. Bulk orders may qualify for free delivery.

How do I pay for services?

We accept all major credit cards, bank transfers, and can set up monthly billing accounts for regular customers. Payment is due upon delivery.

Is your water safe to drink?

Absolutely. All our water is tested and certified to exceed UK drinking water standards. We provide quality certificates upon request.

Can you deliver to remote locations?

Yes, we specialize in serving remote country properties. If your location is accessible by vehicle, we can deliver. Contact us to confirm coverage.

Do you offer storage containers?

Yes, we provide various container sizes from 5L bottles to 1000L tanks. All containers are food-grade and suitable for long-term storage.